Archive of category "Customer Service"
So what can you do on your columbus day holiday? Watch a bit of television, including some Jeremy, James and Hammond, Thats right, the entire Top Gear Marathon on BBC was going to be my holiday indulgence, instead macroblocking, cutting out, dropping audio and locking up of one of my favorite shows was what was in [...]
great video of shoot em up locked up as well as other channel blackouts, dropped video and some macroblocking This is directly after a new set top box installation
Since I started macroblocking I have researched other people and have been contacted by others who have the same issues as me. MANY more people with the SAME issues with macroblocking, service delivery, customer service as well as the same outcomes with the Public Utilities commission as me. MsUbertube had this video posted It seems [...]
So I started my Holiday by not being able to sleep. After tossing and turning every few hours, I decided to stay up at 5am when I woke. As you would suspect, that early on a Monday morning there is nothing but news and infomercials on my Time Warner Cable. So I settled on watching [...]
In my postings I have mentioned this “cricket” before. it seems this device is supposed to monitor the incoming signal for quality, in turn when it notices signal degradation (macroblocking) it throws a “signal loss” alarm. I am under the impression that when the alarm reaches a certain threshold the device “phones home” and passes [...]
So… Home from work, trying to wind down a bit before bed and this is the outcome.
So, just after Time Warner called me and told me they aren’t seeing any “serious issues” on my line, and that whatever they have been seeing is “minimal and well within acceptable guidelines” I experience this bit of macroblocking awesomeness! Take a look at the channel outage here. Keep in mind, Time Warner maintains that [...]